Everything seems like it’s starting to get back to normal, but there’s one major change: the online ordering expectation from your customers is higher than ever. Many of your customers now want the ability to order online through your website or a mobile app.
If you haven’t thought about it yet, you need to think about how online ordering can help your business grow. Here are a few reasons why it’s time to add mobile ordering to your business.
Your Customers Want An App
44% of restaurant customers order online or through a mobile app. They prefer it because it’s easy: they can skip the line, customize orders and even check the ingredients on menu items (a major benefit for those with food allergies).
Mobile Ordering Saves Money & Boosts Sales
Your mobile app can do more than just help your customers: it can reduce your labor costs and increase sales. Most restaurants with online ordering are reporting a huge increase in sales. Last year, many big chains increased sales by 5-8%. At Ordrslip, we’re seeing a similar trend for our restaurants and cafes: on average, top Ordrslip clients see $7.86 in revenue per order.
Reward Returning Online Customers
Still on the fence about getting a mobile app? Think about this: 45% of your customers would happily order from you more often if you had online ordering and a loyalty program.
Loyalty programs are a great way to keep customers coming back. With a mobile app, you can send push notifications to your customer base about deals and rewards. Those notifications could be the boost that turns one-time customers into regulars who spend more money at your restaurant.
If you’re still unsure about a mobile app, we get it. But we recommend creating an easy-to-navigate site that has your menu on it because 57% of your customers view menus online (often before they even go to the restaurant). If they can’t see your menu online, you may be missing out on a large number of customers and more profit in your pocket.
At Ordrslip, we help you create and integrate your online ordering system with your current POS. Grow your revenue and give your customers what they want by partnering with Ordrslip to create a custom mobile app for your business today.