Busy restaurants rejoice: the Pause Button is here to give you a break! With Ordrslip’s new feature, you can slow down or stop orders at any time — so you can focus on orders already in the queue.
Once you’re ready for more customers, you can resume orders by simply hitting “unpause.” It’s that easy!
Here’s how to pause and unpause orders:
How It Works
Enable Pause Button in Admin Dashboard
To turn on this feature, go to your Admin Dashboard and enable “Pause Mobile/Online Ordering.” Once enabled, your staff can pause ordering at any time in the Order Fulfillment Kiosk (OFK).
Choose Fulfillment Types to Pause
Our Pause Button allows your staff to choose what order types to pause, including pickup, delivery, or curbside.
Orders in Queue
Pausing orders won’t impact your orders in the queue, so your staff can catch up!
Customer Notification
Customers and guests who want to place an order during your pause time will see a prompt in the app that says “Currently Not Accepting Orders.” They won’t be able to place an order (including future orders) and are asked to check back later.
Unpause/Resume Orders
Restart orders at any time! Click “Resume Orders” to resume taking orders again.
Best Practices for the Pause Button
Keeping the Pause Button feature enabled will allow staff members to catch up on orders without receiving more orders during the paused time. While this is a good feature to have, make sure you are checking your fulfillment statuses to ensure you are accepting orders when you want. Use your judgment on pausing orders often, since customers will see a notice that your location is not accepting orders at that time.
If you have any questions or would like to learn more about pausing orders, our team is here to help! Be sure to check out our other articles in our Knowledge Base.
